Hi Candidate,
Please be informed that your candidature has been shortlisted for an Interview with DXC technology – Customer Support – Voice process. Please find the below venue details and job description.
Venue – Surya tech Park, 100, Outer Ring Road, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100
Date – 6th Feb 2019
Time – 11 AM to 1PM
Contact person – Komal Singh
Job Profile:
· Customer Support / Service experience will be required/similar call center EXP will do
· Ability to effectively handle multiple tasks (taking calls, responding to e-mails)
· Excellent Communication skills and Good typing skills
· Flare for Sales/reservation is must as job involves Sales and conversion targets
· Prior experience in sales, insurance, mortgage, hotel, and tourism and Airline industry process with good communication skills will be an added advantage
· Open to work in rotational shifts, week offs and in a 24X7 environment
Key Job Responsibilities:
· To accurately process reservation/booking transactions on the system
· Flair for Sales/reservation is must as job involves Sales and conversion targets
· To provide accurate information regarding hotel promotions, rates and room features and effectively convince callers to book and make reservations in Accor hotels
· To be able to respond to guests’ enquiries and needs
· To enhance and strengthen the relationship between guests and organization by providing excellent customer experience
· To efficiently access different tools/applications in order to provide accurate information to callers
· To perform all responsibilities in a professional manner while exercising strong verbal, interpersonal and quality service skills
Incentives – 2 to 12K
Eligibility Criteria:
· 0-4 years of experience
· Any Degree in any Discipline is required
· BE, B.Tech, MBA and MCA graduates should have 2 years of work experience in customer support.
· Age should be less than 30 years.
· Freshers with excellent communication can also apply
?Thanks & Regards,
Talent Acquisition Group.
Anantha Sricharan MG
DXC Technology
SJR iPark, EPIP Area, Whitefield, Bangalore-560066, India
Email : amg@dxc.com | www.dxc.technology |
DXC Technology India Private Limited (formerly CSC Technologies India Private Limited) - Unit 13, Block 2, SDF Buildings, MEPZ SEZ, Tambaram, Chennai 600 045, Tamil Nadu. Registered in India, CIN: U72900TN2015FTC102489.
DXC Technology Company -- This message is transmitted to you by or on behalf of DXC Technology Company or one of its affiliates. It is intended exclusively for the addressee. The substance of this message, along with any attachments, may contain proprietary, confidential or privileged information or information that is otherwise legally exempt from disclosure. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient of this message, you are not authorized to read, print, retain, copy or disseminate any part of this message. If you have received this message in error, please destroy and delete all copies and notify the sender by return e-mail. Regardless of content, this e-mail shall not operate to bind DXC Technology Company or any of its affiliates to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose.
